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Front Desk for Busy Service Businesses

While You're On The Job,
We're On The Phone.

Customers do not wait. If you do not answer fast, they call the next business. Front Desk 360 answers your calls, replies to your WhatsApps, and helps customers book while you are busy working.

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Front Desk 360
Always On
Hi, my geyser burst. Can someone come tomorrow morning?
22:45
Hi there! Sorry to hear that — we can definitely help. We have:

🕙 9:00am
🕙 11:30am

Which works for you?
22:45
9:00am works.
22:46
✅ Booked! You're confirmed for tomorrow at 09:00am.
22:46
Lead Responded In
18 seconds ⚡
Calendar
Updated ✓
Live activity on your front desk
New booking confirmed
Running toilet · Tomorrow 10:00am
22:45
After-hours call answered
Quote request captured · You were asleep
2:13am
Follow-up recovered a job
David B. replied · Deposit paid · R3,200
Today
Your business. Running while you work.
Every Call Answered · Every Message Replied To · More Jobs Booked · 24/7 · 365 Days a Year · Fewer Missed Calls · Every Call Answered · Every Message Replied To · More Jobs Booked · 24/7 · 365 Days a Year · Fewer Missed Calls · Every Call Answered · Every Message Replied To · More Jobs Booked · 24/7 · 365 Days a Year · Fewer Missed Calls ·
The Problem

You're Losing JobsBefore You Even Know They Came In.

The Missed Call
They called while you were on the job. The next business answered first. By the time you called back, the job was already gone.
The Unanswered WhatsApp
They sent a message asking for a price or a booking. You replied later. They had already moved on.
The Follow-Up That Never Happened
The quote went out. The customer went quiet. You meant to follow up but the day got busy. That lead went cold.
The No-Show
No reminder went out. The customer forgot. Now there is an empty slot in your day where paid work should have been.
78%
Of customers hire whoever responds first. Not the best business. Not the cheapest. The fastest.
Source: Lead Connect
R8–10k/mo
Average cost of a receptionist.And for that you get someone who gets sick, arrives late, takes leave, expects a raise every year, and goes home at 5pm. They are not answering your calls at night or on weekends.
85%
Of people whose calls go unanswered never call back. They just move on to the next business on the list.
Source: Industry research
The Solution

Your Front Desk. Working Even When You Can't.

No extra staff. Fewer missed calls. Faster replies. More bookings.

Instant WhatsApp Replies

Every new WhatsApp gets a fast, professional reply. Customers get answers, your services are explained, and the conversation keeps moving toward a booking.

Calls Answered for You

When someone phones your business, they get a professional response instead of a missed call or voicemail. No more jobs lost because you were busy on site.

Bookings and Reminders

Customers choose a time, confirm their booking, and get reminded before the appointment. Fewer no-shows. Fewer empty slots in your day.

Follow-Up That Actually Happens

Old quotes and quiet leads do not just sit there.
Front Desk 360
follows up automatically so more of those conversations turn into booked work.

Missed Call Text-Back

If a call is missed, the customer gets a message straight away so you still have a chance to win the job before they call someone else.

Your Dashboard & Reports

Every lead, conversation, and booking visible in one place. Monthly reports show you exactly how many jobs your system handled and what it's worth in rand.

Every call answered. Every channel covered.

WhatsApp, phone calls, website chat, SMS, Facebook, and Instagram. All managed from a single inbox. Your customers reach you however they prefer. You never miss a beat, on any channel.

See It In Action. Talk To Our Assistant.
90%
Jobs won by
first responder
The Process

Your Front Desk, Set Up Properly From Day One.

We build it around your business, go live with you, and make sure you are happy before we hand it over.

01

Try It Live

Start by trying the live front desk on this page or booking a demo with us. We show you how it works in real time. No slides. No pitch.

02

We Learn Your Business

We collect your services, pricing, service areas, tone of voice, and common questions. Everything is built around how your business actually works.

03

We Build and Refine It

We set up your front desk, test the conversations, and fix everything until the replies sound right for your business. You test it. We fix it. We go again until you are happy.

04

You Go Live

Once you are happy, your front desk goes live and starts answering calls and messages. You manage your own front desk from the platform. Need us to make changes later? Just contact us and we will quote you.

The Real Cost of Slow Replies

You're Not Losing Customers.
You're Handing Them Over.

Every missed call and unanswered WhatsApp is a job that went straight to a competitor. Adjust the numbers below to see exactly what it is costing you.

Adjust to your business
Missed enquiries per week5
Average job value (R)R1,500
Without Front Desk 360
−R30,000
Lost revenue every single month
Missed enquiries / week5 enquiries
Jobs lost per month~20 jobs
After-hours enquiries captured0%
Follow-ups sent automaticallyNone
Customers who go elsewhereMost of them
VS
With Front Desk 360
R1,499/mo
Starting price. Less than one recovered job.
Every call answered24 / 7 / 365
Every WhatsApp replied toInstantly
After-hours bookings captured100%
Automated follow-ups sentEvery time
Jobs recovered per monthUp to 20+
Your assistant is already running on this page. For free.Click the icon below and speak to it. Hear exactly what your customers will hear the moment you go live.
Try It Live
Pricing

You Focus on the Job. Your Front Desk Handles the Enquiries.

We build and set up your front desk with you. Once you are happy, we go live together. After that, you manage it yourself inside the platform. Need ongoing help? Contact us and we will quote you.

Once-off setup fee applies · No contracts · Cancel anytime

Tier 1
The WhatsApp Receptionist
For businesses that mainly get enquiries on WhatsApp and need fast replies, bookings, and reminders around the clock.
R1,499/mo
+ once-off setup fee · Cancel anytime
Get Started
What's included
✓WhatsApp Assistant (24/7)
✓Appointment Booking & Reminders
✓After-Hours Handling
✓CRM Dashboard & Reports
✕Voice Assistant
✕Website Chat Widget
✕Automated Follow-Ups
Subject to fair usage limits. Includes up to 500 WhatsApp conversations/mo. Additional usage billed separately.
⭐ Most Popular
Tier 2
The Booking Machine
For businesses that need calls answered and WhatsApps replied to without hiring extra staff.
Voice Agent
R3,999/mo
+ once-off setup fee · Cancel anytime
Get Started
Everything in Tier 1, plus
✓Voice Assistant (Inbound Calls)
✓Website Chat Widget
✓Automated Follow-Ups
✓Google Review Requests
✓Missed Call Text-Back
✕Outbound Voice Calls
✕Lead Nurturing Sequences
Includes up to 500 WhatsApp conversations & 120 voice minutes/mo. Additional usage billed separately.
Tier 3
The Full Front Desk
For businesses that want the full setup with all three agents, follow-up sequences, and a monthly strategy call.
Voice Agent Sales & Nurture Agent
R5,499/mo
+ once-off setup fee · Cancel anytime
Get Started
Everything in Tier 2, plus
✓Voice Assistant (Outbound Calls)
✓Lead Qualification
✓Lead Nurturing Sequences
✓Multichannel Inbox (FB, IG, SMS)
✓Monthly Strategy Call
Includes up to 1,000 WhatsApp conversations & 300 voice minutes/mo. Additional usage billed separately.
Fair usage limits apply to all plans. WhatsApp conversations and voice minutes are counted per calendar month.
Additional usage is available at a per-unit rate. Contact us for details or custom volume pricing.

Want Us to Manage Everything? Custom Quoted.

We build it, run it, and manage it every month. You just receive the bookings and notifications. Priced based on your business size and what you need. Contact us and we will put together a quote for you.

Discuss Full Management
Built For

Your Trade is Different. The Problem Isn't.

Whatever your trade, your customers expect a fast reply.
Front Desk 360 is built to handle that so you can focus on the job in front of you.

Plumbers
Electricians
Roofers & Waterproofing
Air Conditioning & Refrigeration
Panel Beaters
Medical & Dental
Salons & Spas
Security & CCTV
Solar & Backup Power
Water Backup & Filtration
Landscaping
Contractors & Builders
You Stay In Control

Your Business. Your Conversations.

You manage your conversations, leads, bookings, and calendar from your own dashboard.
Front Desk 360
runs in the background. You stay in control.

See Every Conversation

Every call, WhatsApp message, and booking is logged in your dashboard. Read every conversation from your phone or computer at any time.

Jump In Anytime

If a conversation needs your personal touch, jump straight in. Your assistant hands it over seamlessly and the customer gets a smooth experience either way.

Every Enquiry Notified

Every new lead, booking, and missed call triggers an instant notification to you. Nothing slips through unnoticed. You always know what's happening.

Active Subscription, Full Access

While your subscription is active, you have full access to your dashboard, conversations, leads, bookings, and agents. If you cancel, you lose access to the platform and everything built inside it. Your subscription keeps your front desk running.

FAQ

Straight Answers

Still not sure? Try the live voice front desk on this page and hear how it handles a real conversation.

Live Voice Agent. Try It Now.
Click the icon at the bottom of the screen and speak to the agent. No forms. No sales call. Just the system running live.
How does Front Desk 360 help me get more jobs?

Most businesses do not lose jobs because they are bad at the work. They lose jobs because they reply too late.
Front Desk 360
helps you answer calls faster, reply to WhatsApps quickly, and follow up properly so fewer leads go cold.

What happens when a customer calls or sends a WhatsApp?

Your front desk replies quickly, answers common questions, collects the customer's details, and helps move them toward a booking. If something needs your attention, you get notified so you can step in.

The best way to see it is to try it yourself.

Do I need to be technical to use this?

We set everything up for you, so you do not need to be technical to get started. That said, Front Desk 360 is not as simple as sending a WhatsApp. You will need some practice to manage conversations, update your settings, and get the best out of the platform. It is not complicated, but it does take a little time to learn.

Will my customers know they are speaking to a system?

What your customers notice first is that the reply is fast, clear, and professional. The goal is not to sound robotic. The goal is to give your customers a better experience than a missed call or a slow reply. If a customer asks directly whether they are speaking to a person or a system, the agent will be honest and let them know they are speaking to an AI assistant.

Judge it for yourself.

Can I see the conversations my customers are having?

Yes. You can view all conversations, step into important chats, and manage your leads from your dashboard. You stay in control at all times.

Can I try it before I commit?

Yes. The live voice front desk is on this page right now. Try it yourself first, then imagine it answering for your own business. No forms, no sign-up, no sales call.

How long does it take to set everything up?

Most setups are ready within one to two weeks. It depends on how detailed your business needs are and how quickly you can provide your onboarding information. Once we are both happy, we activate and go live.

What if I decide it is not for me?

There are no long contracts. You can cancel with one month's notice. Please be aware that when you cancel, you lose access to the platform and everything built inside it including your agents, conversations, and all setup work done by Front Desk 360. Your subscription is what keeps your front desk running.

Get Started

Stop Losing Jobs to Businesses
That Reply Faster.

Our assistant is live on this page right now. Click below and hear exactly what your customers will hear.

Talk To Our Assistant. It's Live. Book a Demo

You do the work. We handle the rest.

Book a Demo

We will show you the system live. No slides. No pitch. Just the product running.

💡 Prefer to experience it first? Close this and click "Try It Live Now". Our voice agent is live on this page right now.

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