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Live 24/7/365 · South Africa

Smart Call & WhatsApp Response For Service Businesses

While You're On The Job,
We're On The Phone.

Customers don't wait. They call the next business.
Front Desk 360 answers every call, replies to every message, and helps customers book while you're still busy on the job.
Make sure that business is always yours.

The Numbers Don't Lie
78%
Of customers go with whoever responds first
85%
Of missed calls never call back
40%
Of enquiries come in after hours
Front Desk 360
Always On
Hi, I'd like to book a demo for Front Desk 360 please.
22:30
Hi, it's Daniel from Front Desk 360. Sure, we have two slots available tomorrow:

🕙 11:00am
🕑 14:00pm

Which works best for you?
22:30
14:00pm works perfectly, thank you!
22:31
Perfect! ✅ Demo confirmed for tomorrow at 14:00. Calendar invite on its way. See you then!
22:32
Amazing, thanks Daniel!
22:32
Demo Status
Booked & Confirmed
Calendar
Auto-Updated
Every Call Answered · Every Message Replied To · More Jobs Booked · 24/7 · 365 Days a Year · Fewer Missed Calls · Every Call Answered · Every Message Replied To · More Jobs Booked · 24/7 · 365 Days a Year · Fewer Missed Calls · Every Call Answered · Every Message Replied To · More Jobs Booked · 24/7 · 365 Days a Year · Fewer Missed Calls ·

You're Losing JobsYou Don't Even Know About.

The Missed Call
They called while you were with a client. The next business answered immediately. By the time you called back, it was already too late.
The Unanswered WhatsApp
They messaged. You didn't reply. By the time you opened it, they'd already paid someone else a deposit.
The Follow-Up That Never Happened
The quote went out. No reply. You told yourself you'd follow up tomorrow. Tomorrow became next week. That job is long gone.
The No-Show
No reminder went out. They forgot the appointment. Just a gap in your day where a paying job should have been.
4hrs+
Average WhatsApp response time for SA service businesses. The business that replies first wins the job. Almost every time.
R8–10k/mo
The cost of a receptionist who clocks off at 5pm, misses every after-hours enquiry, and still expects a salary increase.
4+ jobs
Extra jobs per month our clients recover through automated follow-ups alone. Jobs that went to competitors before.

Your Front Desk — Running 24/7

No staff. Fewer missed calls. No messages left on read.
Just a front desk that works around the clock.

Instant WhatsApp Replies

Every WhatsApp answered the moment it arrives. Day or night. Questions handled, services explained, appointments booked. Never a message left on read.

Every Call Answered

A professional greeting, your questions answered, your job booked. All without you picking up the phone. With the voice agent, calls are answered live — no voicemail, no missed opportunities.

Automatic Appointment Booking

Customers book directly from WhatsApp or your website. The job lands in your calendar automatically. Reminders go out before the appointment. No-shows drop significantly.

Automated Follow-Ups

Quoted someone who went quiet? Your system follows up automatically and again a few days later. Most clients recover 2–4 extra jobs per month from this alone.

Missed Call Text-Back

A call slips through? Your customer gets a message within 30 seconds. Before they've even thought about calling someone else. Zero leads lost to voicemail.

Your Dashboard & Reports

Every lead, conversation, and booking visible in one place. Monthly reports show you exactly how many jobs your system handled and what it's worth in rand.

Every call answered. Every channel covered.

WhatsApp, phone calls, website chat, SMS, Facebook, and Instagram. All managed from a single inbox. Your customers reach you however they prefer. You never miss a beat, on any channel.

See It In Action — Talk To Our Assistant
90%
Jobs won by
first responder

Your Front Desk, Built From Scratch.

We learn your business, build your system, and hand it over.
No tech skills needed.

01

See It For Yourself

Book a demo and we'll show you the system live. No slides, no pitch. Just the product running in real time.

02

We Learn Your Business

We send you our onboarding questionnaire covering your services, pricing, tone and common questions. Your answers become the foundation everything is built on.

03

We Build. You Test. We Refine.

We build your agents from scratch on your profile. Then you try to break them. We refine until every response sounds exactly like your business.

04

Your Agents Go Live

We activate your number for WhatsApp and Voice. From here, every enquiry is answered, every lead followed up, every booking captured. Around the clock.

The Real Cost of Slow Replies

You're Not Losing Customers.
You're Handing Them Over.

Every missed call and unanswered WhatsApp is a job that went straight to a competitor. Adjust the numbers below — see exactly what it's costing you.

Adjust to your business
Missed enquiries per week5
Average job value (R)R1,500
Without Front Desk 360
−R30,000
Lost revenue — every single month
Missed enquiries / week5 enquiries
Jobs lost per month~20 jobs
After-hours enquiries captured0%
Follow-ups sent automaticallyNone
Customers who go elsewhereMost of them
VS
With Front Desk 360
R1,499/mo
Starting price — less than one recovered job
Every call answered24 / 7 / 365
Every WhatsApp replied toInstantly
After-hours bookings captured100%
Automated follow-ups sentEvery time
Jobs recovered per monthUp to 20+
Your assistant is already running on this page — for free.Click the icon below and speak to it. Hear exactly what your customers will hear the moment you go live.
Try It Live

You Focus on the Job. We'll Handle the Leads.

Messages on Tier 1. Voice on Tier 2. Full management on Tier 3.
Once-off setup fee applies · No contracts · Cancel anytime

Tier 1
The WhatsApp Receptionist
Instant replies to every message, 24/7. Never miss a lead again.
R1,499/mo
+ once-off setup fee · Cancel anytime
Get Started
What's included
WhatsApp Assistant (24/7)
Appointment Booking & Reminders
After-Hours Handling
CRM Dashboard & Reports
Voice Assistant
Website Chat Widget
Automated Follow-Ups
Subject to fair usage limits. Includes up to 500 WhatsApp conversations/mo. Additional usage billed separately.
Tier 3
The Full Front Desk
We build it, run it, grow it. You just receive the bookings.
Voice Sales & Nurture
R5,499/mo
+ once-off setup fee · Cancel anytime
Get Started
Everything in Tier 2, plus
Voice Assistant (Outbound Calls)
Lead Qualification
Lead Nurturing Sequences
Multichannel Inbox (FB, IG, SMS)
Monthly Strategy Call
Includes up to 1,000 WhatsApp conversations & 300 voice minutes/mo. Additional usage billed separately.
Fair usage limits apply to all plans. WhatsApp conversations and voice minutes are counted per calendar month.
Additional usage is available at a per-unit rate. Contact us for details or custom volume pricing.

Full Management — Custom Quoted

Want zero involvement? We build it, run it, monitor it, and grow it every month. You just receive the bookings. Custom scoped based on your business size and requirements.

Discuss Full Management

Your Trade is Different. The Problem Isn't.

Whatever your trade, your customers expect a fast reply. Front Desk 360 is built to handle that — so you can focus on the job in front of you.

Plumbers
Electricians
Roofers & Waterproofing
Cleaning Services
HVAC & Air Con
Auto Repair Shops
Medical & Dental
Salons & Spas
Security & CCTV
Solar & Renewables
Landscaping
Contractors & Builders

Your Business. Your Conversations.

Front Desk 360 handles the front line — but you always stay in the loop and in control.

See Every Conversation

Every call, WhatsApp message, and booking is logged in your dashboard. Read every conversation from your phone or computer at any time.

Jump In Anytime

If a conversation needs your personal touch, jump straight in. Your assistant hands it over seamlessly — the customer never notices the switch.

Every Enquiry Notified

Every new lead, booking, and missed call triggers an instant notification to you. Nothing slips through unnoticed. You always know what's happening.

Your Data, Your Business

All customer data belongs to you. Your conversations, your contacts, your bookings. Cancel anytime — you keep everything.

What Happens When You Stop Missing Leads

★★★★★

"I was losing jobs every week without knowing it. Now every WhatsApp gets answered immediately. Bookings went up in the first month — and I didn't change anything else."

MN
Mike Nkosi
Owner, Nkosi Plumbing & Gas · Johannesburg
★★★★★

"My patients get an instant reply even at 10pm. Appointments are confirmed automatically, reminders go out, and no-shows have basically stopped. It just runs itself."

SV
Dr. Sharon van der Berg
Practice Owner · Pretoria
★★★★★

"The follow-up system paid for everything in the first week. Three customers who'd gone quiet came back and booked. That's money I would have just left on the table."

DP
Deon Pretorius
Director, Pretorius Electrical · Cape Town

Straight Answers

Still not sure? Click the icon at the bottom of the screen and speak to the voice agent live — right now, no sign-up needed.

Live Voice Agent — Try It Now
Click the icon at the bottom of the screen and speak to the agent. No forms. No sales call. Just the system running live.
How does Front Desk 360 actually help my business get more jobs?

Front Desk 360 makes sure every customer enquiry gets a reply immediately. When someone calls, sends a WhatsApp, or visits your website, your assistant answers straight away, handles their questions, and helps them book. Most businesses lose jobs simply because they reply too late. Your system makes sure that never happens.

What happens when a customer calls or sends a WhatsApp?

Your assistant replies instantly. It greets the customer, answers common questions, collects their details, and helps them book a time if they want to. If the customer needs something specific, the system captures their enquiry and notifies you so you can follow up.

The best way to see it is to try it yourself.

Will my customers know they are speaking to a system?

Most customers simply experience it as a fast and helpful reply. Your assistant speaks professionally, represents your business by name, and guides customers toward booking. Many clients are open about using an assistant and customers actually prefer it because they get an immediate response instead of waiting hours.

Judge it for yourself —

Can I see the conversations my customers are having?

Yes. Every call, message, enquiry, and booking is logged inside your Front Desk 360 dashboard. You can see everything from your phone or computer at any time. You stay fully in control of your customer conversations.

Can I try it before I commit?

Yes — and we encourage it. Our voice agent is live right now on this page. Click the icon at the bottom of the screen and speak to it directly. No forms, no sign-up, no sales call. Just the system running in real time so you can experience exactly what your customers will get.

How long does it take to set everything up?

Most systems go live within one to two weeks. The exact timing depends on the type of business and how detailed the build needs to be. Some businesses are simple to set up, while others require more customised conversation flows. Once everything is tested, we activate your number and your system starts handling enquiries immediately.

What if I decide it is not for me?

There are no long contracts. If you ever want to stop, you can cancel with one month's notice. But once you see how many enquiries your system is handling, most businesses choose to keep it running.

Stop Losing Jobs to Businesses
That Reply Faster.

Our assistant is live right now on this page. Click below, speak to it, and hear exactly what your customers will hear the moment you go live. No forms. No sales call. Just the system running.

You do the work. We handle the rest.

Book a Demo

We'll show you the system live — no slides, no pitch. Just the product running.

💡 Prefer to experience it first? Close this and click "Try It Right Now" — our voice agent is live on this page right now.

Book A Free Demo

Fill in your details and we'll contact you to schedule your demo.

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